Privacy Policy

Introduction

Kaizen Nigeria Limited (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and share your personal data when you engage with our services, visit our websites, or interact with us in any capacity.

Scope of this Privacy Policy

This Privacy Policy applies to all personal data collected and processed by Kaizen Nigeria Limited in our operations across key locations, including Lagos, Abuja, Kenya, South Africa, and the United Kingdom. By using our services or providing your information to us, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal data:

1.1 Personal Identification Information

• Name, address, email address, phone number, and other contact details.

1.2 Professional Information

• Job title, employer name, and professional background.

1.3 Financial Information

• Payment information, including bank details or invoicing information for services rendered.

1.4 Technical Information

• IP address, browser type, operating system, and other technical data collected when you visit our websites.

1.5 Other Information

• Information you provide voluntarily, such as through surveys, forms, or consultations.

2. How We Use Your Information

We use the information collected for the following purposes:

2.1 Service Delivery

• To deliver our consulting services effectively, ensuring they are tailored to meet client-specific needs.

2.2 Communication

• To respond to inquiries, send updates, and share important information about our services and industry developments.

2.3 Business Operations

• To improve our service offerings, conduct internal analysis, and enhance customer experiences.

2.4 Legal and Regulatory Compliance

• To meet legal obligations, enforce contractual agreements, and resolve disputes effectively.

3. Sharing Your Information

We may share your information in the following instances:

3.1 With Affiliates and Partners

• To deliver seamless services through our offices and partners in Lagos, Abuja, Kenya, South Africa, and the UK.

3.2 With Service Providers

• To enable service delivery, such as IT support, marketing, or payment processing.

3.3 For Legal Requirements

• To comply with legal or regulatory obligations, enforce our terms of service, or protect our rights.

We are committed to ensuring that any third-party recipient of your information adheres to strict data privacy standards and utilizes your data solely for the purposes outlined in this policy.

4. Data Storage and Security

We implement robust technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse. These measures include encryption, secure servers, and regular security audits. Data is stored securely on servers located in compliance with local and international regulations.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we ensure it is securely deleted or anonymized.

5. Your Rights

You have the following rights regarding your personal data:

5.1 Access and Rectification

• You can request access to your data or correct inaccurate information.

5.2 Erasure

• You have the right to request the deletion of your data, subject to legal and contractual obligations.

5.3 Objection and Restriction

• You can object to the processing of your data or request restricted processing under certain circumstances.

5.4 Data Portability

• You can request a copy of your data in a structured, machine-readable format.

To exercise your rights, please contact us using the details provided below. We will respond to all requests in a timely manner and ensure compliance with applicable data protection laws.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our websites. Cookies help us understand user behavior, personalize content, and improve website functionality. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your user experience.

7. International Data Transfers

Given our strategic presence across multiple countries, your personal data may be transferred and processed outside your country of residence. When transferring data internationally, we ensure that adequate safeguards, such as standard contractual clauses or equivalent mechanisms, are in place to protect your information.

8. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Kaizen Nigeria Limited
Plot 15 Orchid Road, By Chevron Toll Gate, Lekki, Lagos.
Email: info@kaizenacademyng.com
Phone: +234 (0) 703 970 1049

We are committed to addressing your concerns promptly and transparently.